What Information We Collect and Why
When you open an HD Baji account we collect your mobile number, email and chosen username so we can verify withdrawals and send account notifications. Payment processing requires us to log your bKash, Nagad or Rocket transaction reference and the amount you deposit or withdraw—we do
-
1
not store your wallet PIN or OTP. We record the device type, IP address and browser you use to detect unusual login patterns and prevent unauthorised access. Game-session data shows us which tables and slots you open so we can load your history when you return.
-
2
Support conversations are saved in our ticketing system so any agent can pick up where the last one left off. Cookie files track your language preference, login state and recently visited pages to keep navigation smooth across sessions. We do not sell this information to third
-
3
parties. We share transaction details with our payment processor only to complete your deposit or withdrawal request. All data handling depends on the legal framework in your region and your eligibility to access online gaming platforms—if local law restricts access, we cannot process your account. You
-
4
can request a copy of your stored data or ask us to delete records no longer required for fraud prevention or regulatory compliance by contacting support with your registered email.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.